Shipping / Billing Information
All shipments must be inspected and any damage reported within 3 days of receipt.
Address corrections and cancellations may not be possible once order is submitted. Requested changes may incur additional charges.
This product ships direct from the manufacturer:
- Your order will ship in 4 -7 approximately business days.
- This product is considered special order. Your account will be charged when you place your order.
- Express or overnight shipping is not available for this product.
- Ships by Ground to the 48 contiguous states. Cannot ship to Alaska, Hawaii, PO Boxes, APOs, US Territories, Canada or other foreign countries.
Return Information
All returns must be pre-approved. Any non-warranty returns must be unused and in original packaging. A 25% restock fee will apply. Customer pays return freight. Please call our Customer Service Dept. at 1-800-535-4482 with any return questions.
Warranty Information
Because this item is purchased and shipped directly from the manufacturer, their warranty supersedes any offered by Woodcraft.
For all orders exceeding a value of 100USD shipping is offered for free.
Returns will be accepted for up to 10 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via email before you return the item.
Otherwise, standard shipping charges apply. Check out our delivery Terms & Conditions for more details.
