Shipping / Billing Information
This product ships direct from the manufacturer:
- Your order will ship in approximately 5-7 business days.
- This product is considered special order. Your account will be charged when you place your order.
- Express or overnight shipping is not available for this product.
- Ships by Ground to the 48 contiguous states. Cannot ship to Alaska, Hawaii, PO Boxes, APOs, US Territories, Canada or other foreign countries.
Return Information
Products that are unused and in original packaging can be returned within 30 days. Credit will be issued upon receipt of product in restockable position. Any product returns which are used / not restockable will not be eligible for credit. Customer pays outbound and return freight. Freight Collect shipments will be refused by ShelterLogic. RMA #'s are required for all returns. Please be aware that the RMA covers the cost of the product only. It does not cover outbound or return freight. Please contact Woodcraft Customer Service for help with your return at 1-800-535-4482.
Warranty Information
Most ShelterLogic products carry a Limited 1-Year Warranty from the date of purchase. Product received which are defective or have missing parts will be handled through ShelterLogic's Consumer Support & Warranty Team (800-932-9344 x 2500).
For all orders exceeding a value of 100USD shipping is offered for free.
Returns will be accepted for up to 10 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via email before you return the item.
Otherwise, standard shipping charges apply. Check out our delivery Terms & Conditions for more details.
